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Artworks ordered through the Services will be shipped to the destination listed in your order confirmation via our third-party fulfillment partner. You acknowledge that we are not able to ship products to destinations outside of [the United States, its territories and possessions and we do not ship to P.O. Boxes or APO/FPO addresses][1]. We will arrange for shipment of purchased Artworks through our third-party service provider and we will provide shipment tracking information upon shipment of your order. Shipping and delivery dates and times provided are only estimates and not guaranteed. We are not responsible for any loss or damage caused by a shipment delay. Title and risk of loss pass to you upon the applicable seller’s transfer of products to the delivery service provider. In the event of inclement weather or other events outside of our reasonable control that interfere with the delivery of your order, the third-party service provider will attempt to deliver your order as soon as reasonably possible. Any person located at the delivery address who accepts a delivery from the service provider is assumed to be authorized by you to receive such delivery. If you have designated an alternate person to receive delivery, such person will accept the delivery under the same terms and conditions that would apply to you, had you accepted the delivery yourself. We encourage you to purchase shipping insurance during the checkout process (if offered) and file a claim under your policy in the event of any damage to Artwork during transit. We require sellers to follow packing procedures intended to protect Artworks throughout the shipping process. Unless otherwise posted in the listing for an Artwork you purchase, you will have two business days from your receipt of the Artwork to initiate a return by contacting info@jo-hs.com . If eligible for return, we will arrange insured return shipping with you through our third-party service provider. Artworks must be returned in original condition, and if damages to the artwork are assessed, we will deduct the value of the damage (up to 100%, which we will determine in conjunction with the applicable gallery from any amount refunded to you. We apply a 10% restocking fee and deduct the cost of return shipping and insurance from the total amount returned to you. A portion of this restocking fee may be waived for material inaccuracies in the listing copy for the Artwork or damage due to improper packing for shipment, each as determined by us in our sole discretion. You may be required to provide us with supporting evidence for any such claims. Refunds for eligible, accepted returns of Artwork will be remitted to the payment method you used when purchasing the Artwork.